Dashboard user: Please submit a screenshot of your inputs and the error message you’ve received to our Support team. Anything they cannot successfully troubleshoot will be forwarded to our Solutions Engineers to further debug.
Articles in this section
- Order size guidelines
- How do I create an order using the Dashboard?
- Can I leave notes for the Postmate?
- How do I require signature or ID scan at dropoff?
- What is the purpose of providing quantity and size information on every delivery?
- What are my options for non-contact delivery if I am creating a delivery from Dashboard?
- How is delivery time calculated?
- Do I pay a delivery fee per order?
- Are pickup locations editable in the Partner Dashboard?
- I'm receiving an error message — what does this mean?