Dashboard user: Please submit a screenshot of your inputs and the error message you’ve received to our Support team. Anything they cannot successfully troubleshoot will be forwarded to our Solutions Engineers to further debug.
Articles in this section
- How do I cancel a delivery?
- Can I contact or call the driver during a delivery?
- How can I contact Support to get a refund, report bad behavior, or get help with a technical issue?
- If I enter the wrong address for a delivery, can I change it?
- Are pickup locations editable in the Partner Dashboard?
- What if my customer isn’t available when the driver arrives?
- How do returns work?
- I'm receiving an error message — what does this mean?
- I'm the end customer/recipient. Can you help me with my order?