What if I have an issue with a delivery? Natalie W. April 08, 2020 19:44 Updated For any escalations, the seller can reach out to Postmates Support using this link. Related articles I'm the end customer/recipient. Can you help me with my order? How do I know if a delivery has been completed? What am I charged for? How can I contact Support to get a refund, report bad behavior, or get help with a technical issue? How do I create a delivery?