Delivery-as-a-Service API Help
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Postmates Delivery as a Service Help Center
Billing & Refunds
Billing & Refunds
Undelivered Orders & Refunds
I had an issue on my order — is it refundable?
How does Postmates handle undeliverable orders?
Under what circumstances would a Postmate be unable to complete a delivery?
Billing Information
How do I add or update credit card details?
What happens if a credit card payment fails?
How are refunds paid out?
Can I use a debit card?
When will my credit card be charged?
What happens once a new credit card is added?
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Pricing
Where do I find the pricing information?