Postmates Delivery as a Service Help Center Help Center home page
Delivery-as-a-Service API Help
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  1. Postmates Delivery as a Service Help Center
  2. Deliveries
  3. Delivery Issues

Delivery Issues

  • How do I cancel a delivery?
  • Can I contact or call the driver during a delivery?
  • How can I contact Support to get a refund, report bad behavior, or get help with a technical issue?
  • If I enter the wrong address for a delivery, can I change it?
  • Are pickup locations editable in the Partner Dashboard?
  • What if my customer isn’t available when the driver arrives?
  • How do returns work?
  • I'm receiving an error message — what does this mean?
  • I'm the end customer/recipient. Can you help me with my order?
Postmates Delivery as a Service Help Center
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